For solo & small-group mental health practices
Turn Inquiries into booked clients while using less time
We keep your practice's client-facing activities responsive and organized. From managing inquiries to getting intake forms done, our support helps operations run smoothly.
Founded by Ebonie Lovell-Dancy — a working therapist and practice operations expert who knows your practice from both sides.
What we do
Done-for-you client management
Inquiry Management
We handle your inquiries in accordance with the next steps your practice needs to steer leads or prospects to. Form submissions, phone screenings, we'll take care of them.
Client Onboarding & Communication
A clear intake process gets new clients set up and ready for their first appointment. Clients have questions or need to reschedule? We'll respond fast.
Intake Workflow Optimization
We build or improve your intake process. Be responsive and delight prospects from first contact.
How Sagewood Supports Growth
- Immediate vetting of new inquiries.
- Filtered leads that allow for everyone to receive the appropriate follow up, saving you time.
- Scheduled consultations get made by us. We serve as a professional extension of your team, saving you time, keeping you from missing calls, and closing new clients who are aligned with your practice.
- A smoother onboarding process.
Built by a clinician's perspective
“I know clinicians are extremely motivated to help their clients but don't look forward to trading clinical time for phone screenings or to monitor intake form completions. This work doesn't have to tear down any clinician's quality of life, nor the quality of their business.”
Ebonie Lovell-Dancy
Founder & CEO, Sagewood Practice Support
Voices From Supported Practices
“Ebonie was an invaluable member of the Hope Haven Counseling Services team and played an important role in the growth of the practice. As the practice expanded to a group practice, she consistently demonstrated exceptional attention to detail and strong organizational skills. Without hesitation, I would highly recommend Ebonie and Sagewood Practice Support to any practice or organization seeking reliable and knowledgeable admin support.”
TaBre'a L. Sledge, MSW, MPhil, LCSW-C
Owner & Clinical Director | Hope Haven Counseling Services
How it works
A simple path to getting your time back
Schedule a free consultation
We learn how your practice runs today, your preferred methods for handling inquiries, and what tasks you'd like to save time on.
Productive onboarding
We get plugged in to systems and platforms your practice uses. We'll set up all the processes needed to help you run your practice and provide you with updates + reports.
You reclaim your hours
Inquiries get answered, clients get onboarded, and you stay focused on care — not admin.
Inquire
Ready for reliable support?
Tell us ways we can best assist you with prospect and client communication and management. We’ll follow up to schedule a free consultation with you.